Shipping policy

At Solviqu, we work hard to ensure that your order arrives quickly, safely, and efficiently. Please review the information below regarding our shipping procedures.

Order Processing

Orders are processed within 1–2 business days, excluding weekends and public holidays.

Once an order is confirmed, our fulfillment team begins preparing it for shipment.

Order Cut-Off Time

Orders placed before 4:00 PM (EST) are generally processed on the same business day.

Orders placed after 4:00 PM (EST) will be processed on the following business day.

Delivery Time

Most orders within the United States are delivered within 3–4 business days after processing.

Estimated timeline:

• Processing Time: 1–2 business days
• Transit Time: 3–4 business days
• Total Estimated Delivery: 4–6 business days

Please note that delivery estimates are not guaranteed and may vary.

Shipping Costs

We currently offer free standard shipping on all orders shipped within the United States.

Shipping Locations

At this time, Solviqu only ships to addresses located within the United States.

Tracking Your Order

Once your order has shipped, you will receive a shipping confirmation email containing your tracking information.

You can use the tracking number provided to monitor your shipment's progress.

Address Accuracy

Customers are responsible for providing accurate shipping information during checkout.

If you discover an error in your shipping address, please contact us within 12 hours of placing your order.

Although we cannot guarantee address changes after processing begins, we will do our best to assist you.

Lost or Delayed Shipments

If your package is delayed, lost, or marked as delivered but cannot be located, please contact us.

We will:

• Contact the shipping carrier on your behalf
• Assist with package tracking and investigation
• Provide an appropriate resolution when applicable

Shipping Delay Disclaimer

Delivery delays may occur due to:

• Severe weather conditions
• Carrier service disruptions
• High seasonal demand
• Public holidays

While these situations are beyond our direct control, we are committed to helping customers resolve any shipping concerns.

Contact Information

Solviqu

Email: info@solviqu.shop
Phone: +1 346 860-4903
Address: 22 Greyton Ln, Davidson, NC, United States